Support around Mondo Rescue

First, when you have an issue, please try to read the various log files that Mondo Rescue produces. 99% of the time, the error is described in it in clear text. Those file are:

• /var/log/mondo-archive.log
• /var/log/mindi.log
• /var/log/mondo-restore.log

Second look at the Mondo Rescue documentation and the extensive FAQ section of the Mondo Rescue HOWTO, as a lot of good tip and tricks are provided there.

Third look at the Mondo Rescue wiki which may contain additional comments,and feel free to contribute by adding your remarks.

Fourth look at the Mondo Rescue Mailing List Archives as you're probably not the first with this problem.

Finally post on the Mondo Rescue Mailing List if you did not find what you were looking for, as there are more than 400 users there who could help you, including dev team members. But, they can only help you if your provide at least the above mentionned 2 first log files.

If your think you found a bug in Mondo Rescue, please fill a bug report and also include the log files.

Likely, if you wish Mondo Rescue had your dreamed new shiny function, feel free to create an feature request.

There are 4 mailing lists for the Mondo Rescue Community:

• The Mondo Rescue Announce Mailing List with low traffic dedicated to annoucements around Mondo Rescue.
• The Mondo Rescue Itanium (aka ia64) Mailing List with moderate traffic dedicated to discussions around Mondo Rescue port on the Intel Itanium processor based systems.
• The Mondo Rescue Mailing List with most of the traffic dedicated to discussions around Mondo Rescue.
• The Mondo Rescue Developpers Mailing List with moderate traffic dedicated to discussions between Mondo Rescue developpers.

For commercial support contracts for Mondo Rescue please contact one of the following companies:

• Linagora (France) - Contact: Support Service
• TC2L (Canada) - Contact: Support Service

For commercial enhancement and consulting services around Mondo Rescue, please contact one of the following companies:

• Hewlett-Packard - Contact: Free, Libre and Open Source Expertise Center
• Harms Consulting - Contact: Consulting Department